HT201318: iCloud storage upgrades and downgrades

Learn about iCloud storage upgrades and downgrades

Rscxxv

Level 1 (0 points)

Q: I upgraded to 50gb last night from 20gb , I have realised I don't need this extra storage , how do I downgrade to 20 again and get a refund

I upgraded to 50gb last night from 20gb , I have realised I don't need this extra storage , how do I downgrade to 20 again and get a refund

Posted on Nov 22, 2012 11:31 AM

I have this question too

Q: I upgraded to 50gb last night from 20gb , I have realised I don't need this extra storage , how do I downgrade to 20 again and get ... more

All replies

Helpful answers

by pvonk,

pvonk Nov 23, 2012 1:15 PM in response to Rscxxv
Level 6 (13,739 points)

Nov 23, 2012 1:15 PM in response to Rscxxv

If in the US, follow the link below (you must request a refund within 15 days) -

https://discussions.apple.com/message/16968425#16968425

it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Reply options

Link to this post

by jfaul013,

jfaul013 Sep 30, 2013 5:59 PM in response to Rscxxv
Level 2 (250 points)

Sep 30, 2013 5:59 PM in response to Rscxxv

If you want to review the storage plan and request a refund you can also call 1800MYAPPLE and they can help you with it. I did this when I accidently purchased the wrong season of a phone and iTunes Match subscription.
Reply options

Link to this post