User profile for user: 09409guj
09409guj Author
User level: Level 1
5 points

Why won't my iPod play videos anymore?

Hello everyone, this just started today on 11/22/2012. I have not contacted Apple yet, as I was hoping to find the solution on here. My iPod will not play videos anymore, it did before. I've checked and my software is up to date. I select "Apple TV" and then play the video. It tells me on my screen that the video is playing on Apple TV. A few seconds go by and my iPod goes back to the main screen. The video doesn't play. These are videos that I took with my iPod. Like I said, this just started today, before that, I have not had a problem. I would like to get this resolved and would be grateful for any information you could give.


Karen

iPod touch, iOS 6.0.1, iPod touch 5th generation

Posted on Nov 22, 2012 2:10 PM

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2 replies
User profile for user: lllaass
lllaass
User level: Level 10
210,513 points

Nov 22, 2012 2:16 PM in response to 09409guj

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

iOS: How to back up your data and set up as a new device

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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Why won't my iPod play videos anymore?

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