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I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messgages

I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messages and how can I delete my messages

iPad

Posted on Nov 22, 2012 7:21 PM

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8 replies

Nov 22, 2012 7:39 PM in response to nmarue

Hi Friend,


Do you set all the email information correctly?


Can you send/receive emails? If you are often receiving a message on the screen like "cannot contact the server...", check in Settings >> Mail, Contacts, Calendars >> "your name account", if all the fields are filled properly.


You must also turn off Restrictions in: Settings >> General >> Restrictions, because have an option " Allow Alterations - Accounts" that it maybe prevent alterations in your email account.


Hope it will be helpful

Nov 22, 2012 8:25 PM in response to nmarue

Try quitting the Mail app.


Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then restart the app and see if it works normally.

I am unable to move message it cannot be moved to the mailbox trash, why will it not delete my messgages

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