Time Machine not working with Seagate External Drive

Question

razerburton Author

Level 1

8 points

Time Machine not working with Seagate External Drive

Hi there

I have just bought a Seagate Go Flex Home Drive (3TB) and I can't get Time Machine to work with it.

I get the following error message.

You do not have the necessary read, write and append privileges on the selected network backup disk.

Please connect as a different user or contact your network administrator.

Has any one seen this before, or know how to resolve it?

Cheers

Ray

MacBook Pro (15-inch, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Nov 23, 2012 5:40 AM

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Answer 1

tzbikowski

Level 4

1,952 points

Nov 23, 2012 5:43 AM in response to razerburton

Is the drive formatted with Journaled Mac or Fat32 format?

Seems like it may be NTFS.

Post if this is not the case.

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Answer 2

razerburton Author

Level 1

8 points

Nov 23, 2012 6:02 AM in response to tzbikowski

Hi - thanks for your help. How can I find out?

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Answer 3

tzbikowski

Level 4

1,952 points

Nov 23, 2012 6:05 AM in response to razerburton

Run Disk Utilitiy which are in Applications / Utilities folder

When it is up highlight your drive on the left hand side

choose Partition tab (in the left) and check what format says.

Please report back

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Answer 4

razerburton Author

Level 1

8 points

Nov 23, 2012 6:19 AM in response to tzbikowski

Thanks. It's a MAC OS Extended.

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Answer 5

tzbikowski

Level 4

1,952 points

Nov 23, 2012 6:33 AM in response to razerburton

In the same disk utility - First Aid and Verify Permissions.

This should fix it.

If still a problem

and you do not have anything on that drive

you can remove and readdd the partition.

All done in Disk Utility

Pleas elet m eknow if you have more problems

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Answer 6

razerburton Author

Level 1

8 points

Nov 23, 2012 11:58 AM in response to tzbikowski

Hi again - I seem yto be getting somewhere, but now receive this error

The operation couldn’t be completed. (OSStatus error 2.)

I thought Apple were meant to make things easy :-)

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Answer 7

tzbikowski

Level 4

1,952 points

Nov 23, 2012 12:18 PM in response to razerburton

Hi,

Well, The external drive you have problem with is from a third party vendor :-)

I just looked up your model and we need to start over. 
How do you connect it to your computer?

Is it plugged in to the router via ethernet and you access it over WiFi.

The drive needs to be setup as per supplied instructions.

The manufacturer says it is Time Machine compatible but from my experience I know this is not switched on by default.

The main reason why you cannot access it is you basically have to set it up for your use and most likely authenticate to it.

At this stage I'm quite sure there is no much wrong with that drive. It just need setting up.

Let me know if you have any instructions from Seagate which you can follow.

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Answer 8

Mar 14, 2015 4:19 AM in response to tzbikowski

Hi There,

Im new to setting up my seagate NAS to work with time machine. But i couldn't find the correct instructions on how to do this. Could you possibly let me know how. And thanks again in advance. Im using Yosemite V10.10.2 booted from external Wired HDD. :-)

Ben

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Answer 9

Oct 5, 2015 11:33 PM in response to tzbikowski

If you've previously connected to said network drive before and are having trouble reconnecting, its possible, the folder where the time machine back-up lies is locked. I would try navigating to network folder, look for "TimeMachineBackup" and if you see a locked logo on the folder, simply right click -> get info, and uncheck the locked box, then try initiating the time machine to use the network drive again

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