help phone stalled in "restore" can I just unplug and start again
Yes, terminate the the restore.
Reboot the computer. and reset the iPhone.
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- It may be necessary to place the iPhone in Recovery Mode to allow the restore.
Retrieving data ...