9 Replies Latest reply: Nov 23, 2012 2:33 PM by mende1
Emanuel Perez Level 1 (60 points)

I have a Macbook Pro running 10.4.11. I am trying to upgrade from that to Snow Leopard then to 10.7.5. I know that I have to do it in steps. My question ins this. I have a Snow Leopard disk that came with my Imac that I can use to upgrade my laptop. When I go through the process, it says something about using Timeline to restore. Am I going to lose all of my files? All I need is for the OS to be updated. Will it be safe to go through with it or will I lose all of my files on the drive. Any answers to this question are much appreciated.


Mac Book Pro 2.33mhz, Mac OS X (10.4.10)
  • mende1 Level 10 (92,231 points)

    You can't use the Mac OS X disc that came with another computer to upgrade another Mac because it's not supported. Buy Snow Leopard > http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

     

    You shouldn't lose data, but you must make a backup before

  • Emanuel Perez Level 1 (60 points)

    So, If I were to use the OS X Snow Leopard that came with my make and I want to upgrade that to Lion, etc. it won't work? Looks like to me that it goes through the motions of upgrading but asks me to restore using timeline. For one, I don't have an external drive to back up. Just wanted to upgrade to snow leopard in order to upgrade to Lion.

  • mende1 Level 10 (92,231 points)

    The disc that came with the computer includes a special build for that computer

  • Emanuel Perez Level 1 (60 points)

    Ok, that answers that question. My next question is this. I have an Imac runing OS 10.7.5. My wife had purchased the upgrade online via Apple, I believe through Itunes. Now, since the software was purchased and downloaded, how can I access that software to upgrade my laptop?

  • mende1 Level 10 (92,231 points)

    If you use the same Apple ID, after you upgrade to Mac OS X Snow Leopard, open  > Software Update and install the most recent version. Then, go to App Store > Purchases and download Lion. Another thing you can do is purchase OS X Mountain Lion in the App Store

  • Emanuel Perez Level 1 (60 points)

    Now, I have been reading some stuff on this discussion board. Since I have OS X 10.4.11 on my Macbook Pro, and what I am trying to do is go from that to Snow Leopard then to Lion (or 10.7.5), what do I need to purchase, i.e., single pack or box set of snow leopard. Since I already purchased Lion. The link you sent me has the price of 19.99, is that what I need?

  • mende1 Level 10 (92,231 points)

    You need the Mac OS X box I gave (individual)

  • Emanuel Perez Level 1 (60 points)

    Thanks. I have ordered the box set through apple for 19.99. Now once I upgrade to that, I will have to upgrade to Lion. THe rep told me that they do not have the info on how to retrieve and download what I have purchased (Lion) and told me to Google it, but you gave me that info earlier. Hope this works.

    Thanks again for your help.

  • mende1 Level 10 (92,231 points)

    You're welcome