4 Replies Latest reply: Nov 23, 2012 9:09 PM by Limnos
Ms Kris Level 1 (0 points)

I have Leopard.  My DVD player stopped reading my commercially purchased movies.  What can I do?


MacBook Pro, Mac OS X (10.5)
  • Limnos Level 8 (47,386 points)

    Do you see the player in System Profiler?

     

    Will it play CDs?

     

    Does it read non-comercially produced DVDs?

  • Ms Kris Level 1 (0 points)

    Do you see the player in System Profiler?

     

         Yes but it's greyed out.  It will let me open it but nothing happens from there.

     

    Will it play CDs?

     

         Yes it's playing a non-commercially produced CD right now.

     

    Does it read non-comercially produced DVDs?

     

         No.  You can hear it attempt to spool up and load but it doesn't get that far.  It tries twice before it ejects itself.  That is the same thing it does with commercial DVDs.

  • Klaus1 Level 8 (47,775 points)

    CDs and DVDs use different laser settings, hence the different performance.

     

    Have you tried cleaning the superdrive with a standard lens cleaner that uses tiny brushes?

     

    Also, a SMC reset can sometimes cure the problem:

     

    Resetting the SMC (System Management Controller) on Intel-based Macs:

     

    http://support.apple.com/kb/ht3964  and

     

    http://support.apple.com/kb/HT1237?viewlocale=en_US

     

    Resetting your Mac's PRAM and NVRAM:

     

    http://support.apple.com/kb/ht1379

  • Limnos Level 8 (47,386 points)

    I suspect it is a mechanical/electronic error with the DVD component of the drive.  You can try a lens cleaner but it isn't guaranteed.  You can also try the SMC reset but that generally works in situations where the drive is not detected at all, and yours is detected..