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Password issues

181 Views 4 Replies Latest reply: Nov 26, 2012 4:15 AM by dwb RSS
dorothyfromcolumbus Calculating status...
Currently Being Moderated
Nov 23, 2012 2:36 PM

I am having rouble getting into iCloud with my Apple password.  I have changed it twice.

It works fine on Apple updates, etc.  What shall I do?

MacBook Air, Lion system
  • LousyFool Level 4 Level 4 (2,640 points)
    Currently Being Moderated
    Nov 25, 2012 12:40 AM (in response to dorothyfromcolumbus)

    First, you should describe what exact trouble you have: what are you attempting to do, trouble symptoms, error messages, etc...

  • LousyFool Level 4 Level 4 (2,640 points)
    Currently Being Moderated
    Nov 26, 2012 12:11 AM (in response to dorothyfromcolumbus)

    This may sound silly to you, but where did you set/change passwords? We don't need to know the PW or any personal details, but the app or website where you made the change. Guess I suspect things being slightly mixed up, so just checking.

  • dwb Level 6 Level 6 (19,740 points)
    Currently Being Moderated
    Nov 26, 2012 4:15 AM (in response to dorothyfromcolumbus)

    Your description confuses me. You can update apps but you are getting an iCloud error? Doesn't make sense. Is the problem that you cannot get email from your knlology account? If so the password in question isn't the icloud password but the knology password.

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