iPod classic vs. iTunes V 10.x crash

Question

iPod classic vs. iTunes V 10.x crash

I'm frustrated. I have an 80GB iPod classic and have tried to sync it lately with absolutely miserable success. I have/had iTunes 10.7. I plug in my ipod and it starts to sputter and gag and eventually crashes and I have to force quit. I've used advice on this site to use time machine to go to an earlier version and of course have run into "your library can't be read because it was made by an newer version of iTunes". Blah blah...got that unscrewed and STILL can not synch.

- what version of itunes still supports ipod classic???

MacBook (13-inch Aluminum Late 2008), Mac OS X (10.6.8), also have ipod shuffle

Posted on Nov 23, 2012 5:52 PM

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Answer 1

planb77

Level 7

32,428 points

Nov 24, 2012 8:49 AM in response to Deanna Carpenter

The latest version of iTunes still supports your iPod Classic. The freezing could be an indication of a corrupted or damaged hard drive in your iPod. I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread. He also covers what the resulting numbers indicate.

https://discussions.apple.com/thread/3784647?start=0&tstart=0

If necessary, post the resultings numbers and we can verify what the next steps to take.

B-rock

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Answer 2

Nov 24, 2012 5:47 PM in response to planb77

Retracts: 31

Reallocs: 3000

Pending Sectors: 16

PowerOn Hours: 123

Start/Stops: 16303

Temp: Current 25c

Temp: Min 3c

Temp: Max 50c

Doesn't look good. Should I follow the steps to repair the disk? Also, should I revert/restor to the most current version of iTunes before doing this process?

Thanks in advance.

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Answer 3

planb77

Level 7

32,428 points

Nov 25, 2012 2:01 PM in response to Deanna Carpenter

Should I follow the steps to repair the disk?

Yes. It's worth a shot, although with the numbers above the chances of resolving the issue or pretty slim.

Also, should I revert/restor to the most current version of iTunes before doing this process?

You can, but you don't have to.

B-rock

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Answer 4

Nov 28, 2012 5:33 PM in response to planb77

I should have kept better notes, but some how between the repair disk and erase and sync magic occured. It tryed to sync and came back erased - oh crap- them I went for broke and repaired/erased/restored. Then itunes recognized it as a new ipod, started over and boom synced and fixed. I don't plan on plugging it is very often.

Thanks!

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Answer 5

planb77

Level 7

32,428 points

Nov 29, 2012 7:29 AM in response to Deanna Carpenter

Your welcome. 🙂

B-rock

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