1 Reply Latest reply: Nov 27, 2012 7:17 AM by lll
no name really needed Level 1 Level 1

I want my account unlocked!   I have signed on with a legit account name AND password .  How do I remove the FORGOTTEN security questions associated with MY account.  At some point YOUR encryption layers are redundant.

  • lll Level 4 Level 4

    try to see if you can change your security questions. Change your country if necessary and go tomanage your account > Password and Security.


    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, its worth a try, you don't have anything to lose.


    If that doesn't help you might try contacting Apple through Express line(select your country, navigate to iCloud help and enter the serial number of one of your devices)