Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

sercurity questions

sercurity questions

iPod shuffle

Posted on Nov 24, 2012 12:06 AM

Reply
4 replies

Jul 14, 2013 3:07 PM in response to amaarieee

I forgot my security answers too! i went to:


support (located at the top right corner of your screen next to the search bar)

itunes (click on the iTunes icon)

contact itunes support (the blue link under the picture of the people)

account management (click on it)

forgotten apple id security questions


note:

there may be a few more steps but you should easily firgure it out


they should give you a case number and call you as soon as you see your case number


when they call, wait for the option that allows you to talk to a real person (not a computer)

tell them why you called and that you would like to reset your security questions.

they should tell you what to do from there.


They were very friendly and helpful!

And they didnt ask for a rescue email!

sercurity questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.