i am trying to edit my payment information from a canadian account to a U.S account and i keep getting this message. "You have one incomplete pass and it must be completed before changing stores." WHAT DOES THAT MEAN!!!?

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Level 1

14 points

i am trying to edit my payment information from a canadian account to a U.S account and i keep getting this message. "You have one incomplete pass and it must be completed before changing stores." WHAT DOES THAT MEAN!!!?

I am trying to edit my payment information from a Canadian account to a U.S account and i keep getting this message. "You have one incomplete pass and it must be completed before changing stores." WHAT DOES THAT MEAN!!!?

iPhone 5

Posted on Nov 23, 2012 10:33 PM

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Answer 1

HACKINT0SH

Level 5

5,804 points

Nov 24, 2012 2:36 AM in response to achaker

Do you not remember purchasing a season pass? This would have been for a TV show.

This is one of the many restrictions to be cleared before changing the nationality of your account.

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Answer 2

achaker Author

Level 1

14 points

Nov 29, 2012 1:55 PM in response to HACKINT0SH

So does that mean i would have to wait a year until i can change my account?

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Answer 3

HACKINT0SH

Level 5

5,804 points

Nov 30, 2012 2:18 AM in response to achaker

No promises, but you may get a way around this with a refund or something. Might as well check.

iTunes Store Support

http://www.apple.com/emea/support/itunes/contact.html

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