3 Replies Latest reply: Nov 24, 2012 3:20 PM by Linc Davis
CT14 Level 1 (0 points)

I'm having trouble finding out why Safari cannot find some of the shortcuts on an intranet site that I need to navigate through. On the PCs in our office, Internet Explorer (various versions) do not seem to have a problem. It seems like the shortcut starts with:  file:\\, and then the rest of the path. Not sure why Safari, or Firefox, or maybe more specifically, a Mac would not be able to navigate the shortcut whereas the PC (or Internet Explorer, to be specific), does not have a problem. Anyone else have this problem?

MacBook (13-inch Mid 2009), Mac OS X (10.6.8)
  • Linc Davis Level 10 (192,275 points)

    If the URI's include backslash ("\") characters, Safari won't open them. That's incorrect syntax encouraged by Microsoft to break compatibility with other systems.

  • CT14 Level 1 (0 points)

    Thanks for the info. If Safari cannot open those files, is there an alternative browser, or some workaround so that I would not have to resort to a PC to access intranet files?

  • Linc Davis Level 10 (192,275 points)

    I doubt that any Mac browser would parse those malformed links. The solution is change all the backslashes to forward slashes ("/") on the servers, which is what Internet standards require.