3 Replies Latest reply: Nov 24, 2012 9:13 AM by planb77
iBK2012 Level 1 (0 points)

I have a nano that can't play 50% of my MP3s. I used my friend's new Ipod Classic and it worked fine for all my music, hence I went out and bought one the day after her. My new iPod can't play 70% of my MP3 music. Went to Apple store for support, tried reformatting the ipod 4 times and re-sync 4 times, told to turn off anti-virus when syncing etc. None of the method worked. After various visit to Genius Bar, I was told to re-install the Ipod software and drivers. I manage to update my itune software. Please help with how to re-install ipod software and also drivers. Any other solutions much appreciated, if not the ipod is useless to me.

iPod classic