Skip navigation

Content Disappears in Cloud

165 Views 3 Replies Latest reply: Nov 24, 2012 8:15 PM by Peggy RSS
ttibsen Level 1 Level 1 (0 points)
Currently Being Moderated
Nov 24, 2012 7:43 AM

I am an aspiring piano beginner. On YouTube there are self-instruction videos. I took nine screenshots of different keyboard fingerings and placed them into a Pages layout document. I then saved this document to the Cloud. When I retrieved the document, I get this


Screen Shot 2012-11-24 at 7.35.13 AM.png

every one of those question marks should be a screen shot but the content has vanished. What is going on here?





  • Peggy Level 8 Level 8 (38,085 points)
    Currently Being Moderated
    Nov 24, 2012 10:31 AM (in response to ttibsen)

    Did you save the images to your hard drive before inserting them into the Pages document? Otherwise they are just a link to the web location & can disappear if the link breaks, you're not connected to the internet or the original is deleted.



  • Peggy Level 8 Level 8 (38,085 points)
    Currently Being Moderated
    Nov 24, 2012 8:15 PM (in response to ttibsen)

    Yes, that would be saved.


    Click on one of the ? boxes & see what it says the file name is in the metrics inspector. That may help you find them. Pages doesn't link to files but copies them into the document package.


    But if someone were to drag an image into a Pages document directly from a web browser, you would get the situation I mentioned before.


    This does sound more like the document package has become damaged & is missing the images.




More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.