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ipod not synced because it couldn't be found after eleep

826 Views 9 Replies Latest reply: Nov 24, 2012 9:53 AM by planb77 RSS
wealthychef Calculating status...
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Nov 24, 2012 8:03 AM

This has been going on for years, pretty much the whole time for me.  Almost every night, I plug in my ipod and ipad and iphone to charge them.  When I plug in my ipod, it syncs then shows the charging symbol and I can just unplug it if I wish.  I leave it plugged in to charge, then much later, I put my computer to sleep and almost every morning, when my computer wakes up, things have changed in iPod Land:

1.  my ipod says "Do not disconnect" and iTunes shows it as being plugged in. 

2.  Furthermore, the iPod now shows up in the DEVICES part of Finder windows along with my hard drives, which is odd because I do NOT have "Enable disk use" checked. 

3.  When I try to sync it by right clicking on it and choosing sync, or by clicking the Sync button in iTunes, I get a message saying the iPod was not synced because "it couldn't be found." 

4.  If I simply unplug it, I get a warning that the device was disconnected improperly. 


The only thing I can do that does not get an error dialog is to go to the Finder, mouse over the iPod under DEVICES and click the eject icon next to it.  However, even then, the iPod remains showing as connected in iTunes and trying to sync it gives the "cannot be found" message.


This does not keep me from getting by, but I can't be the only one experiencing this.  Am I?   It

iPod classic, 5th gen, software version 1.3
  • planb77 Level 7 Level 7 (32,255 points)

    See here about safely disconnecting the iPod.

    Safely disconnect iPod


    It's still normal for the iPod to appear in the finder even when Disk Use is not enabled.



  • planb77 Level 7 Level 7 (32,255 points)

    It provides more information on how to safely disconnect the device.  It also explains why you would need to it one way versus another.


    Not sure why it doesn't appear right away, but why are you so concerned about it to begin with?  It obviously has to do with the fact that you are putting the Mac to sleep with the iPod still connected.  Perhaps when the Mac reawakes, it does a scan for all connected drives regardless of what settings you have in place for the iPod in iTunes.  It doesn't do this same scan when you first connect the device?


    Why is any of this any issue? Just because you have to disconnect it another way or because you get the iPod cannot be found error?



  • planb77 Level 7 Level 7 (32,255 points)

    Is that a good enough reason for you?




    Gotta love the Internet.


    Gotta love people who don't appreciate somebody trying to help out and for free even.  I'm only trying to get on the same page as you are with the issue you are experiencing. I have been browsing these forums for a few years now and never had anybody report anything similar.


    I don't know what scans it does when it wakes up, or when I connect the device.  Is that a rhetorical question?  What is your point?

    My point is that it seemed to be related to the Mac's sleep feature. The Mac DOES scan for all connected drives after waking from sleep as that is what it is designed to do.  So it will always see the iPod after it wakes from sleep.  There is nothing you can do to stop that. Period.


    Would love it if the next post is from someone who:

    1)  is actually experiencing the same problem


    2)  has real information on the subject to help me solve it


    I would love it if you took a second to realize that I'm only trying to help. 



  • planb77 Level 7 Level 7 (32,255 points)

    I told you above that the answer doesn't exist, so don't expect somebody to come along and offer one. You'll be waiting forever.


    I gave you what you wanted. A definitive answer and it still wasn't enough.  I can't imagine anybody will be able to help you.


    Over and out.



  • planb77 Level 7 Level 7 (32,255 points)

    You might be right, but you need to get a little humility dude.


    As could you.




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