1 Reply Latest reply: Nov 24, 2012 12:55 PM by planb77
GoodwinFam Level 1 (0 points)

Please Help

  • planb77 Level 7 (32,315 points)

    You can work through the five 5 R's of troubleshooting.



    It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.


    Otherwise, it's likely a hardware issue, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.



    Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damage part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.