1 Reply Latest reply: Nov 24, 2012 2:06 PM by planb77
augustinefromtx Level 1 Level 1 (0 points)

Screen has horizontal solid lines, unreadeable items


iPod touch, Screen not function correctly
  • planb77 Level 7 Level 7 (32,300 points)

    You can work through the five 5 R's of troubleshooting.

    http://www.apple.com/support/ipod/five_rs/

     

    It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.

     

    Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.

    http://www.apple.com/support/ipod/service/prices/

     

    Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damaged part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.


    B-rock