Hello I have a powerbook g4 that will not boot up to my os. It turns on and everything but after the apple logo appears, then an error symbol appears see picture] with the spinning circle and nothing happens. I have tried letting it sit and taking out the battery but nothing is working, please help.This is the error symobol
Mac Pro
It's more like this:
This usually means your PowerBook G4 cannot load its operating system:
Mac OS X: Gray screen appears during startup
or
Your Mac won't start up in Mac OS X (Mac OS X 10.3.9 or earlier)
There are many troubleshooting steps to follow.
Locate your original System Install DVD. You may need it to run Disk Utility to repair the disk, so that you might be able to at least boot for the purposes of copying whatever information on it that is not already corrupt or gone.
I do not have that disc anymore but now my computer flashes therese two icons back and forth.
This is one of the images
This is the other image it flashes
Similar problem: A flashing question mark appears when you start your Mac
mwoj00 wrote:
I do not have that disc anymore
Without your Mac's original installation CD or DVD, your ability to fix this will be significantly limited.
Call Apple to order a replacement System DVD. You will need your PowerBook's serial number and money.
can't I download one from the Internet, if not how much will it cost
Sorry, no. There are no legitimate downloads available.
I understand Apple's price for a replacement DVD is reasonable. Your biggest challenge will be decribing to them what you need.
what exactly do I need
mwoj00 wrote:
what exactly do I need
Tell them you need to purchase replacement discs that originally shipped with your PowerBook G4, and...
You will need your PowerBook's serial number and money.
sorry to ask a lot of questions but why do they need the serial number, what does it do
They need it because different PowerBooks shipped with different versions of OS X, and contain different hardware drivers on their System Install DVD.
Using a disc inappropriate to your specific model PowerBook will not work. Attempting to use it would likely result in the same problem you are experiencing.
thank you for clarifying, so when I get my disc then what do I do
mwoj00 wrote:
thank you for clarifying, so when I get my disc then what do I do
Then you will be in position to possibly repair your internal HD for the purposes of retrieving whatever data it contains, which is what I wrote upon my initial response.
Most likely it is damaged to the point that it will require replacement. If you are interested in doing that, you can purchase and install a replacement hard disk. Then, you will need to install OS X by using the replacement disc you obtain from Apple.
Powerbookg4 problem
