THUNDERBOLT DISPLAY

Question

Level 1

5 points

THUNDERBOLT DISPLAY

My thunderbolt display is not working, how may I check to see if my thunderbolt ports are working? My thunderbolt display was working initially.

Thunderport display-OTHER, OS X Mountain Lion (10.8.2)

Posted on Nov 24, 2012 9:54 PM

Reply

Answer 1

Nov 24, 2012 10:07 PM in response to MEDICALNCO

What isn't working - the display itself or the ports? Or both? You can plug any correct cable into the ports to see if they're working - Ethernet, USB, Firewire, etc.

If the whole display isn't working - or any of the ports - you need to take your kit to your local Apple Store or an AASP and have them look at it.

BTW, just for your information - there is a Thunderbolt Display discussion forum.

Cood luck,

Clinton

Reply

Answer 2

MEDICALNCO Author

Level 1

5 points

Nov 24, 2012 10:11 PM in response to clintonfrombirmingham

I just bought a thunderbolt display, I connected via thunderbolt and plugged power cord to wall. It was detected and worked fine initially. Now, when I powered on my macbook pro retina display it does not detect the thunderbolt display. I have all updates current. It is brand new, that's why I was disappointed. Thanks for the discussion forum.

Reply

Answer 3

Nov 24, 2012 10:17 PM in response to MEDICALNCO

Mine has been working since the moment I plugged it in... as it should. As I said, I bundle up the display and your MBP and take them to your local Apple Store or AASP. It should just work.

Clinton

Reply

Answer 4

Mar 4, 2015 12:28 PM in response to MEDICALNCO

Have you plugged in any other thunderbolt devices? Try unplugging anything else to see if it might be conflicting. Have you performed any updates, or did this just start happening randomly?

Reply