1 Reply Latest reply: Nov 25, 2012 7:57 AM by Linc Davis
Josico Level 1 Level 1 (0 points)

I upgraded to Lion on my MacBook Pro. This morning I switched on and got a grey screen which I guess means it's crashed. I am very untechnical, but any advice on potential fixes would be very welcome. Please help!.


MacBook Pro (13-inch Mid 2010)
  • 1. Re: Crash?!
    Linc Davis Level 10 Level 10 (118,525 points)

    The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot into Recovery by holding down the key combination command-R at the chime. If your startup volume is encrypted with FileVault, you’ll have to unlock it in Disk Utility before you can do anything with it.

     

    Mac OS X: Gray screen appears during startup