HT1430: Turn your iOS device off and on (restart) and resetLearn about Turn your iOS device off and on (restart) and reset
Currently Being ModeratedNov 25, 2012 3:16 PM (in response to Ningaloo@)
You tried this:
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try on another computer
Last, make an appointment at the Genius Bar of an Apple store.
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