Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can you add a rescue email to an existing account?

I have had an apple account for 3 years. When i first created it i didnt use a rescue email. Now i need one. Can i add it to my current account?

iPod nano, Windows 7

Posted on Nov 25, 2012 1:28 PM

Reply
17 replies

Nov 26, 2012 2:52 AM in response to mmekf

There are instructions half-way down this page on how to add a rescue email address :

You can edit or delete your rescue email address using theApple ID website. To edit your rescue email address:

  1. Navigate to appleid.apple.com using your web browser.
  2. Click "Manage your account"
  3. When prompted, sign in using your Apple ID and password.
  4. Click Password & Security
  5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
  6. After you've validated your identity by correctly answering your security questions, click Editto the right of your rescue email address. User uploaded file
  7. Once you've finished editing your rescue email address, click the Savebutton directly below the email field.

As well as being able to edit an existing rescue email address you should be able to add one if you don't currently have one.

Nov 27, 2012 12:20 AM in response to show3377

Why would Apple change them ?


You should be able to change them by going to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.


Then select 'iTunes Store', and on the next screen select 'Account Management'


Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.


You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).


Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/thread/4530659

Can you add a rescue email to an existing account?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.