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Changed router and now MBP doesn't see ATV

Hello! I recently changed the router at my house and I successfully changed both the ATV3 and my MBP to be on the new network, but now my MBP doesn't recognize the ATV! The airplay option doesn't show up on my menu bar.. This is very annoying. It was working fine on the other network just the other day. It also doesn't work on my phone so it has to be the ATV, but when I go to settings it says that it is working fine, and all of the network information (IP address, Subnet Mask, Router, DNS) all match!


Please help!! Thanks!

Apple TV (3rd generation)

Posted on Nov 25, 2012 3:28 PM

Reply
1 reply

Nov 25, 2012 3:35 PM in response to sopherz

Welcome to the Apple Community.

A frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is the service being blocked on the network. Make sure your network isn't hidden, has a unique name, that MAC address authentication is disabled, security is set to use WPA 2 Personal and that there is only one router/device acting as a DHCP server and providing NAT services.

Make sure your router/computer allows access over the following ports

Port

Type

Protocol

Used By

53

TCP/UDP

DNS

DNS

80

TCP

HTTP

AirPlay, iTunes Store

123

TCP/UDP

NTP

Network Time

443

TCP

HTTPS

AirPlay, PhotoStream, iTunes Store

554

TCP/UDP

RTSP

AirPlay

1900

UDP

SSDP

Bonjour

3689

TCP

DAAP

iTunes, AirPlay, HomeSharing

5297

TCP

-

Bonjour

5298

TCP/UDP

-

Bonjour

5350

UDP

NAT

Bonjour

5351

UDP

NAT

Bonjour

5353

TCP/UDP

MDNS

Bonjour, AirPlay, HomeSharing

8000-8999

TCP

-

iTunes Radio Streams

42000-42999

TCP

-

iTunes Radio Streams

49159

UDP

MDNS (Win)

Bonjour, AirPlay

49163

UDP

MDNS (Win)

Bonjour, AirPlay

Refer to your router manual/manufacturer for any settings that are specific to that model.

Another frequent cause of consistent failure to enable AirPlay or HomeSharing at all, is security software, in many cases configuring it correctly, disabling it or even uninstalling it can help, but in some cases the security software can cause problems that simply reconfiguring, disabling or uninstalling cannot reverse.

If you are consistently unable to activate AirPlay, have tried all the steps in this article and have security software installed on your system, you might benefit from contacting its provider or participating in any online forums they run to discuss the matter with them.

Changed router and now MBP doesn't see ATV

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