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my ipod touch 4th gen wont turn on or charge and is in recovery mode.

my ipod touch 4th gen wont turn on or charge and it is in recovery mode but when it says preparing to restore it on itunes when i plug it up then the ipod disconnects from the computer and just shuts off again help me please. when it does act like its going to charge it doesnt charge and just brings up the "connect to itunes" thing.

iPod touch

Posted on Nov 25, 2012 5:44 PM

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4 replies

Nov 27, 2012 9:28 AM in response to Bree12468

Try:

- iOS: Not responding or does not turn on

- Also try DFU mode after try recovery mode

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.

- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Apple Retail Store - Genius Bar

Nov 29, 2012 5:17 PM in response to Bree12468

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

  1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
  2. Restore and wait for the error.
  3. When prompted, click OK.
  4. Close and reopen iTunes while the device remains connected.
  5. The device should now be recognized in Recovery Mode again.
  6. Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


http://support.apple.com/kb/TS3694#error1604

my ipod touch 4th gen wont turn on or charge and is in recovery mode.

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