8 Replies Latest reply: Nov 28, 2012 10:27 AM by KGD
KGD Level 2 Level 2 (495 points)

I have a bizarre issue that has been going on for months, yet to be resolved.  The picture area on DVD Studio Pro (Version 4) templates has the add-on picture areas oddly shaped and cannot fir the pre-designed square or circle area or any other.  This only seems to occur on our Mac Pro.  When viewing the same file on our G5, the issue is not present.  Any suggestions to stop this issue?  It occurs regardless of which Mac created the file.  Replacing the permissions or re-installing have not helped.


DVD Studio Pro, Mac OS X (10.6.8), Version 4
  • Jerry Hofmann Level 9 Level 9 (53,940 points)

    You're right, it's bizarre. You are talking about a drop zone which distorts the video when it shouldn't?

     

    Jerry

  • KGD Level 2 Level 2 (495 points)

    Jerry:

     

    Thanks for your reply.  No, it's the still picture on the menu screens.  If it's the Wedding Rings Template, the picture does not fill the wedding rng area in full; same holds true for all the other templates with a pre-designed shape.

  • Jerry Hofmann Level 9 Level 9 (53,940 points)

    I think since they are all designed for SD 4:3 video, you'll need to resize the stills to that first, you'll have better luck. It's resizing it to fill an aspect ratio which is pre determined by the template. I think... (720X480)

     

    Jerry

  • KGD Level 2 Level 2 (495 points)

    Jerry, good thought but the issue remains.  I need to try to get you a screenshot;could I email you one?

  • Jerry Hofmann Level 9 Level 9 (53,940 points)

    I didn't want to have to go down this way at first but...

     

    If what you see shouldn't be happening, and it doesn't happen on another machine running the same software,  then it's time to trash the preference files. If that fails, then a reinstall is in order. But an uninstall should happen first with this software: http://www.digitalrebellion.com/fcsremover/

     

    FWIW, at the school I teach at, we erase and reinstall a clean OS and apps on 50 Machines every semester. We have stability that way. There are 450 students sharing these stations.  We don't see problems much. Long ago I started doing a clean install on my own machines about every year. World of difference when you do this.

     

    If the machine you're running is busy, and over a year old, and you've never done this, it's likely a thing that will improve the whole experience there. It can be argued too that if the machine is dedicated, you should run the version of OS with the version of FCP that it was written for. Lion is as far as you go I'd think. Apple blessed FCP 7 and Lion, but hasn't Moutain Lion as far as I know.  Either way, if you do this, clone the drive first, or buy a new drive and put it in etc... keeping the startup disk you have now. I just rebuild myself. backup docs, downloads, mail etc, and then copy them back... works fine.I don't run FCP 7 on Mountain Lion though. Lion's OK I think. I run FCP 7 and X. I've a dedicated startup disk for FCP X however. 

     

    Actually, Snow Leopard actually was really great with FCP 7.03. All of the third party stuff worked great. AJA, Blackmagic and Matrox, as well as the the plugin world's goodies.

     

    Jerry

  • KGD Level 2 Level 2 (495 points)

    Thank you Jerry,

     

    I have removed the Preference files and still have the same issue.  I also have a secondary boot drive so I am going to ddtry your other suggestion when time allows.  Using Snow Leopard and FCS 3 - don't feel the need to upgrade until the market makes me do it,  Is this software you suggested free of charge?

     

    Kenneth Davis

  • Jerry Hofmann Level 9 Level 9 (53,940 points)

    Yes, the software is a freebee. Great site for FCP folks in general so look over the site to see it all...

     

    I do believe you are doing exactly the right thing. Don't upgrade, just stay where you are until you see you can make more by upgrading or switching. Your machine will serve you well with FCS 3 and Snow Leapard for a very long time...

     

    I'm a big fan of FCP X, and I'll wager you'll want to look at that when it's time for new machines.

     

    Jerry

  • KGD Level 2 Level 2 (495 points)

    Thank you Jerry  FCP 7 is just fine, and can put PCP X on another drive when it is needed.  I can also keep this Mac Pro going.  Pockets aren't deep enough for constant upgrades..