12 Replies Latest reply: Nov 26, 2012 4:11 PM by Terence Devlin
LarrySpr Level 1 Level 1 (0 points)

When I try to open my pictures it says they are offline, how do I correct this?

  • LarryHN Level 9 Level 9 (62,730 points)

    Give us details

     

    what version of iPhoto? of the OS? what is the exact message? Where is your iPhoto library stored? in the iPhoto preferences is the "copy imported items to the iPhoto library" checked or unchecked? What has recently changed?

     

    LN

  • LarrySpr Level 1 Level 1 (0 points)

    The IPhoto version is 9.3.  The message I am receiving is "Photo cannot be viewed, the original is offline.

  • LarryHN Level 9 Level 9 (62,730 points)

    Ok that is the answers to two details needed -  now the other 4

     

    what version of the OS?

    Where is your iPhoto library stored?

    in the iPhoto preferences is the "copy imported items to the iPhoto library"

    checked or unchecked? What has recently changed?

    Seriously we only know what you tell us and to help you we must have answers to details that help figure out what is going on  --  which is why I took the time to ask the 6 questions that you answered 2 of

     

    LN

  • LarrySpr Level 1 Level 1 (0 points)

    I apologize, I am not very compute wise and had to google some of the questions to find the answers.

     

    1.  My IPhoto version is 9.3.

    2.  My OS version is OSX

    3.  My IPhoto Library is stored in the pictrues folder of the Finder.

    4.  When I go to the IPhoto preferences I cannot find or access the copy imported items or am doing something wrong.

    5.  I know the pictures are there, I just can't see them.

     

    I hope I have answered all the questions and again, apologize.

  • LarryHN Level 9 Level 9 (62,730 points)

    iPhoto menu ==> preferences ==> advanced

     

    is the preference to copy imported items to the iPhoto library checked (default) or unchecked?

     

    The version of the OS is OS X x.x.x - under the Apple menu ==> about this Mac

     

    LN

  • LarrySpr Level 1 Level 1 (0 points)

    1.  Copy imported items to the library is "checked"

     

    2.  The version of the OS is OSX, Version 10.7.5 (11663b)

     

    LGS

  • Terence Devlin Level 10 Level 10 (132,320 points)

    Option 1

    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.

     

    If that fails:

     

    Option 2

    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)

     

     

    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.

     

     

    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 

    Regards

     

    TD

  • LarrySpr Level 1 Level 1 (0 points)

    Well, it work a little bit in that it recovered about 21 pictures of the 1800 in the folder.

  • Terence Devlin Level 10 Level 10 (132,320 points)

    Well that information helped a bit, but not enough to progress anything.

  • LarrySpr Level 1 Level 1 (0 points)

    Thanks for the assist, I will consider them memories lost.

  • Old Toad Level 10 Level 10 (124,150 points)

    You could also try the following so see if you can recover your photos.  If they are in the Masters or Original folder of your library but can't be recovered by the conventional rebuild/repair procedures perhaps this method will get them for you.

     

    Starting over from scratch with new library

     

    Start over with a new library and import the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from your original library as follows:

     

    1. Open the library package like this.

     

    open.PNG

     

     

    2. Launch iPhoto with the Option key held down and, when asked, select the option to create a new library.

     

    3. Drag the Originals (iPhoto 09 and earlier) or the Masters (iPhoto 11) folder from the open iPhoto Library package into the open iPhoto window.

     

    iPhotolibcontents.PNG

     

     

    This will create a new library with the same Events (but not necessarily the same Event names) as the original library but will not keep the metadata, albums, books slideshows and other projects.

     

    Note:  your current library will be left untouched for further attempts at a fix if so desired.


    OT

  • Terence Devlin Level 10 Level 10 (132,320 points)

    Or, you could give us some information to work with. There were two options, both quite different. Which one recovered some of the images? Were there any error messages? Anything else you can think of?