HT1595: Apple TV (1st generation): Troubleshooting wireless connections

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maryambaghi
Level 1 (0 points)

Q: youtube isnt visible on apple tv

Hi,

 

I have noticed in the last month or so, the internet icons such as youtube, fliker etc are not appearing on the apple tv homescreen.  I have checked all the network connections information for my mobile broadband and it is all correct.  Under Network option (settings) atv recognises my internet.  in About atv information the network time says Not Set (reachable) and also the time that appears on the top right corner of the homescreen is incorrect.

 

Do have any suggestions as to what I can do?

 

Thank you

 

Regards

Maryam

Apple TV (2nd generation)

Posted on Nov 25, 2012 10:41 PM

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maryambaghi

Q: youtube isnt visible on apple tv

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  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Nov 26, 2012 8:06 AM in response to maryambaghi
    Level 10 (104,506 points)
    Apple TV
    Nov 26, 2012 8:06 AM in response to maryambaghi

    Assuming this is not the first time you have used your Apple TV

     

    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router.
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.

     

    If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.