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my account is disable

my account is disable

iPhone 4, iOS 6

Posted on Nov 25, 2012 10:02 PM

Reply
4 replies

Feb 27, 2014 8:33 AM in response to aziz_sadoon

There are several reason why is an account has been disabled by Apple, like due to fraudulent activity or an order dispute from your financial institution. To re-enable your account, please contact their Account Security team for the verification and re-enabling process.


To contact an Account Security Advisor, follow these steps:


1) Go to https://expresslane.apple.com


2) Choose: iTunes > iTunes Store.


3) Click Account Management, and click Lost or Forgotten Apple ID password.


4) Choose your country from the pull-down menu, and click Continue.


5) On the Solutions page, choose to Talk to Apple Support Now, Schedule a Call Later, or Call Apple Support Later.


6) Enter your contact information, and click Continue. You'll see a confirmation page that includes a case ID number.


You can also call United States AppleCare technical support at 1-800-275-2273. If you call, ask to speak to the Account Security team and they will verify your identity.


To find the right phone number for other country, see this article:


Apple ID: Contacting Apple for help with Apple ID account security

http://support.apple.com/kb/HT5699

my account is disable

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