4 Replies Latest reply: Feb 27, 2014 8:33 AM by NacaciaBO
aziz_sadoon Level 1 (0 points)

my account is disable

iPhone 4, iOS 6
  • AnaMusic Level 9 (57,110 points)

    Contact iTunes Customer Service and request assistance


    Use this Link  >  Apple  Support  iTunes Store  Contact

  • macbookacer Level 1 (0 points)

    My ipad got disable and all i did was wait one hour and it was back to normal.

  • Jehad bokhari Level 1 (0 points)

    r they normally answering fastly or taking a days

  • NacaciaBO Level 1 (20 points)

    There are several reason why is an account has been disabled by Apple, like due to fraudulent activity or an order dispute from your financial institution. To re-enable your account, please contact their Account Security team for the verification and re-enabling process.


    To contact an Account Security Advisor, follow these steps:


    1) Go to https://expresslane.apple.com


    2) Choose: iTunes > iTunes Store.


    3) Click Account Management, and click Lost or Forgotten Apple ID password.


    4) Choose your country from the pull-down menu, and click Continue.


    5) On the Solutions page, choose to Talk to Apple Support Now, Schedule a Call Later, or Call Apple Support Later.


    6) Enter your contact information, and click Continue. You'll see a confirmation page that includes a case ID number.


    You can also call United States AppleCare technical support at 1-800-275-2273. If you call, ask to speak to the Account Security team and they will verify your identity.


    To find the right phone number for other country, see this article:


    Apple ID: Contacting Apple for help with Apple ID account security