I now have Windows 8 and I cannot connect to my AirPort Express. Do I need new drivers to fix this?
Airport -OTHER, Other OS, Windows 8
Hi - try the 5.5.3 version of the Airport Utility - http://support.apple.com/kb/DL1391
Thanks for the link. I installed this and realized it just installs Airport on my Windows 8 laptop. It did not fix the issue. My wireless netwok still says "Limited" when I am connected to the Airport router. I should have been more specific in my question earlier; I can connect my Windows 8 laptop to the Airport Extreme (not Express like I said originally), I just cant connect to the internet. "Limited" displays on my wireless connection. Any thoughts?
Thanks for the update - I need more info on your network - how is the Extreme configured? - is it your prmary router? etc.
It is my primary router. Our company IT guys finally figured it out. My laptop had a set, assigned DNS server address that was not allowing web pages to be called on. They fixed it by selecting to allow automatic selection of DNS server. Thanks for your assistance.
Thanks for the info - didn't see it until this morning - I am glad you got it taken care of - it would have taken several trouble shooting back and forths because it is unusual for a laptop to be setup like that.
Regards,
Charlie
Hi there
I have the exact same issue with a Windows 8 Acer tablet - and I still can't connect. Could you possibly put me in contact with your IT folk so I could find out where to change this stuff? I'm frankly as lost as you were, but as an individual can't get it figured out.
I am having the same limited internet issue with an Acer AO756 with a Broadcom BCM43225 wifi adapter and Windows 8.1. Has anyone found a solution for this problem yet?
Hi - first a few questions - is the Express your primary router or do you have a modem/router combo - if you do, is it a wireless router also ? And what kind of Internet do you have - cable/dsl etc?
Have you configured the Express with the Airport Utility yet - if so which version?
Hi -
Here are the specifics:
Primary Router - Airport Express 802.11n (1st Generation) Version 7.6.4
Connected to a fiber modem over PPPoE
Configured with Airport Utility for Windows 5.6.1
Computer:
Acer AO756 with Broadcom BCM43225 wifi adapter and Windows 8.1 installed
Problem: Computer connects to Airport Express ok but shows Limited Internet Access. Though the computer connects fine to other WiFi routers.
Improvement: Rolled back Broadcomm drivers to 1 year old Windows 8.0 drivers. WiFi is working but had one disconnect with same Limited Internet Access problem.
Thoughts: The problem might be how the Airport Express connects to Windows 8.1 PCs over WiFi.
The driver should not matter as long as the laptop is not set with a static internal address - and make sure that your modem is working properly - Windows 8.1 by default will automatically connect to a properly configured Express by choosing the network and entering the password - if you have changed any settings different from factory settngs then change them back to the original - make sure that your Express is configured as follows:
Internet connection = PPOE - be sure to enter your logon info correctly
Wi-fi Mode = create a wireless network - connected via ethernet
Name your wireless network - use a simple name
Security = WPA2 Personal
Password = 8 characters of your choice - use letters or numbers only - no caps
Router Mode = DHCP and NAT
IPV6 = link local only
Leave eveything else as default
Once it is configured properly, unplug all devices or power them down and then power up starting with the Modem - be sure to remove and replace the battery if present -- wait for it to fully boot - then plug in the Express and wait for a green light - then turn on the laptop - then choose your wireless network and enter the password.
Let us know ow you made out
The following are already set (verified) and the Airport Express shows a green light. The Airport works fine with another PC that runs on Windows 7 as well.
Yes - Internet connection = PPOE - be sure to enter your logon info correctly
Yes - Wi-fi Mode = create a wireless network - connected via ethernet
Yes - Name your wireless network - use a simple name
Yes - Security = WPA2 Personal
Yes - Password = 8 characters of your choice - use letters or numbers only - no caps
Yes - Router Mode = DHCP and NAT
Yes - IPV6 = link local only
Yes - Leave eveything else as default
It's only the Acer AO756 with Windows 8.1 that isn't working. The AO756 WiFi worked fine with Windows 8.0 and the Airport Express before it was upgraded to Windows 8.1.
Thanks for the update. It sounds like you are correct. The issue is with the 8.1 upgrade. It made changes to anticipate the future. Unfortunately some people have had problems with it. If you haven't tried it already, go to the adapter properties and disable ipv6 connectivity. If your laptop goes into sleep or hibernate mode, I would change it to stay on all the time. Also make sure that wake on LAN is enabled both on the adapter and the laptop setup. Other than that, I don't have any suggestions.
Here is the temporary fix:
Disable WMM (Wi-Fi Multimedia) on the Advanced tab of the WiFi driver properties window.
Note: After disabling WMM, the Airport Utility won't connect but at least the Internet access works. Just reenable WMM to access Airport Utility and then redisable WMM to get Internet access back.
See this great discussion thread on Microsoft's site:
This worked for me.
Machine - Lenovo Laptop with Windows 8
Airport Express 7.6.4
I set up the Airport Express from the Lenovo Laptop.
Once the Setup is done
Right click under WIFI status to get to
Wireless Network Properties
Under Advanced Settings Tab - Enable FIPS compliance for the network.
This should get your WIFI going on the Windows 8 Machine.
This also worked for me, on Window 8.1. What an obscure setting though.
Windows 8 and Airport Express
