Previous 1 2 Next 23 Replies Latest reply: Nov 26, 2012 3:24 PM by toxic57 Go to original post
  • toxic57 Level 1 (0 points)

    Sir, i checked the feed manually from the 'advanced' menu in iTunes and my new episode was there!! It started even downloading...This is what gets me confused Sir. I copied a saved image of my iTunes and uploaded it here:

    You will see that the new episode is available and downloading BUT without the image i uploaded. How do you explain this Sir? And just to clear my head, Was my previous podcast file deleted alone or the FEED with the FILE were both deleted??

  • toxic57 Level 1 (0 points)

    Can you check it out yourself on your iTunes?

    rss feed

  • Roger Wilmut1 Level 9 (75,114 points)

    When you subscribe from the Advanced menu your iTunes Application reads the feed off your server. The iTunes Store is not involved.


    As your feed is available people can subscribe to it, but as I've explained it is not in the Store and so people can't find it that way.


    The image which is referenced in the feed is not displayed when subscribing: it has to be actually embedded in the media file for each episode - please see this page for more details:



    And just to summarize:


    Your original feed was accepted in the Store: this means that the feed is read by the Store and its contents displayed as your podcast page. When people subscribe they read your feed directly so they can still do this even after that podcast was removed from the Store - a process which did not affect your feed itself, only the Store page.


    Your original feed has been replaced by your new version. People can now subscribe to it as explained above.

  • toxic57 Level 1 (0 points)

    Ok. Image is sorted out. Worked great. Do you think if i create a new iTunes ID, will i be able to re-submit the rss feed? Or once it has been submitted by a particular iTunes ID, it cannot be re-submitted by another iTunes ID?

    I'm honestly doing all i can to get this thing working and up on iTunes. It's been hours...

  • Roger Wilmut1 Level 9 (75,114 points)

    I don't know about changing the ID - I can't remember that anyone's actually tried that one - but I rather doubt it. You're going to have to change the title. Incidentally, although subscribers can see your podcast now, which is something, even if you manage to get it submitted it could take several weeks before it appears in the iTunes Store.

  • toxic57 Level 1 (0 points)

    OK Sir...How do i get to change the Title? Cuz i have changed it several times and still nothing is happening. Am i getting what you mean by title right?? You mean the title of the episode, right?

    The first one (deleted) was "The smell of God". The second (recent) is "The Holy Spirit my closest friend".

    Is that what you talking about? Did you check out the picture i uploaded? What did you make out of it? The feed is still active...If so, why can't i just re-submit it or sort of re-activatre it in iTunes and it keeps telling me "The feed has already been submitted"!

    It's way past working hours (It's 11:07pm my time) but i really want to sort this mess up!

    Anyways Good Samaritan, I'm really grateful for your time and support. God bless you.

  • toxic57 Level 1 (0 points)



    Dear Ted,

    Welcome to iTunes Store Customer Support. My name is Rohit and I am glad to help you today.

    I understand that you are unable to submit your podcast as you are receiving an error message. I am sure you must be eager to get this resolved at the earliest. I will do whatever I can to help you right away.

    Ted, please note that, the iTunes Store automatically updates its entries based on the feed URL, so your podcasts do not need to be submitted again. Just make sure that your podcasts are uploaded into the correct directory on the host server and that your podcast's XML file is updated to include the new episodes. When the iTunes Store pings your feed URL again, the new episodes will be listed.

    If you have any further questions, feel free to contact us and we will be happy to assist you. Thank you for being a valued iTunes Store Customer.

    Have a nice day!



    iTunes Store Customer Support



  • Roger Wilmut1 Level 9 (75,114 points)

    Ignore that message, it's nothing to do with your problem, which is that you got your podcast deleted from the iTunes Store and will need to re-sumbit it. They've done what they often do - not read the question properly and send an irrelevant form answer.


    Your feed at has no episodes in it.


    The title of your feed, which is what you need to change, is 'Royalhouse Chapel International' - it's not the episode title which matters. With no episodes your feed won't be accepted anyway.


    My time zone is the same of yours, and I'm afraid that I'm now going to have to sign off and go to bed, so I can't offer any more comments for the time being.

  • toxic57 Level 1 (0 points)

    Thanks for your time. Will sleep over it. Probably i might cool off my head enough to get around it tomorrow.

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