1 Reply Latest reply: Nov 26, 2012 9:43 AM by brad805
cmw1978 Level 1 Level 1 (0 points)

On the password screen, can't turn it ogg any ideas ?

  • brad805 Level 5 Level 5 (7,305 points)

    Your question is not very clear. If you are stuck on the Password Screen and the code you enter is not working, because you forgot the code, or the iPhone seems to have forgotten the code. Then you have to put the iPhone in Recovery Mode and Restore the iPhone with iTunes on computer. Steps are, open iTunes on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.