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When I plug in my airport express it turns green for about a second, then amber briefly then shuts off. This happened suddenly a few months ago and I use it to power my external speakers. Any help would be appreciated.

When I plug in my airport express it turns green for about a second, then amber briefly then shuts off. This happened suddenly a few months ago and I use it to power my external speakers. Any help would be appreciated.

Posted on Nov 26, 2012 9:49 AM

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Posted on Nov 26, 2012 10:03 AM

Unfortunately, this behavior is usually and indication of an internal power supply problem with the Express.


Try the following as a "last chance" attempt to see if a Factory Default Reset will help:


Power off the Express for a few minutes

Hold in the reset button first with a pen, and continue to hold it in for an additional 9-10 seconds while you simultaneously plug the Express back in to power

Wait a full minute for the Express to restart


If the Express is operating correctly, the amber light will stay solid for 25-30 seconds or so and then begin to slowly blink amber


If you try the Factory Default Reset a few times with no improvement, the Express will need to be replaced.

4 replies
Question marked as Best reply

Nov 26, 2012 10:03 AM in response to mwillett5

Unfortunately, this behavior is usually and indication of an internal power supply problem with the Express.


Try the following as a "last chance" attempt to see if a Factory Default Reset will help:


Power off the Express for a few minutes

Hold in the reset button first with a pen, and continue to hold it in for an additional 9-10 seconds while you simultaneously plug the Express back in to power

Wait a full minute for the Express to restart


If the Express is operating correctly, the amber light will stay solid for 25-30 seconds or so and then begin to slowly blink amber


If you try the Factory Default Reset a few times with no improvement, the Express will need to be replaced.

When I plug in my airport express it turns green for about a second, then amber briefly then shuts off. This happened suddenly a few months ago and I use it to power my external speakers. Any help would be appreciated.

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