1 Reply Latest reply: Nov 26, 2012 10:13 AM by brad805
stiggantsryan Level 1 Level 1

My iphone 3gs turns off if i do more than  one thing at a time no matter what the battery percentage is? I t even turns when I am just listening to music and it says it has about 60-70% left please help!

iPhone 3GS, iOS 6.0.1
  • brad805 Level 5 Level 5

    You are correct. The iPhone is displaying features of faulty battery. First step would be to Restore iPhone with iTunes on computer. At end when prompted, Set Up iPhone as New. Then see if battery is better. If still problem, Apple Store can perform free quick, minutes time, battery diagnostic testing. Make Genius reservation so you do not have to wait long.