iTunes will not load

Question

Level 1

10 points

Simple: iTunes will not load. This is the error. Any solutions? I have reloaded it

Problem signature:

Problem Event Name: BEX

Application Name: iTunes.exe

Application Version: 10.7.0.21

Application Timestamp: 504d85d9

Fault Module Name: CRYPTUI.dll_unloaded

iTunes-OTHER, Windows 7

Posted on Nov 26, 2012 1:24 PM

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Answer 1

Level 9

72,324 points

Fault Module Name: CRYPTUI.dll_unloaded

Taken at face value, you're having trouble with a Windows OS security dll.

Perhaps try an sfc /scannow. For instructions, see the following Microsoft document:

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