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cannot sign into facetime

Having problem using FaceTime on new iPad. What are the common connectivity issues?

iPad, iOS 5

Posted on Nov 26, 2012 5:55 PM

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4 replies

Nov 26, 2012 7:55 PM in response to Kurtflan

One of the more common issues with a new device such as you own, is not having the correct time and date settings. Facetime will not work if your location/date/time settings are not accurate. Another item to check is updates, especially security updates. Since your ipad is just out of the box, it may have missed some of these updates. These two items would be good starting points.

You should also have an e-mail address installed in your Facetime preferences as a "you can be reached at" calling number. This e-mail address is the Id that callers will use to initiate Facetime sessions with you.

Also, check out this Apple help link:http://support.apple.com/kb/TS3367

cannot sign into facetime

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