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I have done an in app purchase by accident amd its cost me £54.99 i have emailed the app and they said they r investigatingbut still mot heardanything and mow i have been billed for it

I have done an in app purchase by accident amd its cost me £54.99 i have emailed the app and they said they r investigatingbut still mot heardanything and mow i have been billed for it

iPhone 4S, iOS 6.0.1

Posted on Nov 26, 2012 11:26 PM

Reply
1 reply

Nov 27, 2012 12:42 AM in response to hollzp88

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If you don't want to be able to make in-app purchases then you should be able to turn them off on the phone via Settings > General > Restrictions > In-App Purchases 'off'

I have done an in app purchase by accident amd its cost me £54.99 i have emailed the app and they said they r investigatingbut still mot heardanything and mow i have been billed for it

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