As I say in the title: after a week, my new iPhone 5 was making noise when shaked. I quickly discovered that the power/lock button is loose, even if perfectly functioning.
Should I go to an Apple Store/Center?
thanks.
I've had Sleep/Wake buttons fail before and Apple has replaced the device do to hardware failure under warranty. I say yes take it to the Apple Store.
I've had Sleep/Wake buttons fail before and Apple has replaced the device do to hardware failure under warranty. I say yes take it to the Apple Store.
Thanks.
You're welcome
I had my iPhone 5 for a week and one of the volume buttons failed (stuck / broken). They replaced it no problem at the Store; HOWEVER the replacement unit has this very loose power/sleep button issue. I took it back to discuss this and to ask for a replacement, but they refused stating that it's still functional and that some iPhones "are just like that way".
I absolutely love my iPhone, but the first button issue and now this extremely annoying second-rate replacement issue has left a very sour taste in my mouth. I'm quite surprised to be honest, because I've had such great support from Apple in the past.
A loose power/lock button is eligible for iPhone 5 replacement?
