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Ipod nano 6th gen not seen both by Mac or PC

Hi there,

I tried every thing for now from the changing of the USB cable to the reset of the Ipod, updating itunes etc.

Nothing, this nano won't show up in itunes nor in disk utility. Same for Windows XP on a pc, it's just not there.

It does load though so I have full battery...

The Apple 5 points did nothing and several forums later I'm still at same point.

Any idea guys ???

iPod nano, Mac OS X (10.6.8)

Posted on Nov 27, 2012 4:39 AM

Reply
4 replies

Nov 27, 2012 7:53 AM in response to MLGkiwi

Does the iPod still charge when you have it connected to either the PC or the Mac?


What if you try connecting the iPod to the PC or Mac in Disk Mode? Any luck there with it at least showing up as an externally mounted drive?

Putting iPod into Disk Mode


Have you looked at the dock connector on the iPod for signs of damage or debris that could preventing a proper connection?


With the iPod connected to the PC, run a device connectivity test and post the results.

iTunes for Windows: Device Connectivity Tests


B-rock

Ipod nano 6th gen not seen both by Mac or PC

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