Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to request refund for in app purchase

How do I request a refund for an in app purchase? I click on report a problem and it takes me to the support home page instead of giving me the option to report a problem.

Posted on Nov 27, 2012 2:12 PM

Reply
1 reply

Nov 27, 2012 2:13 PM in response to tardisgal17

You probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:


http://www.apple.com/support/itunes/contact.html


It's possible they'll make an exception for you.


Good luck.




Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

how to request refund for in app purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.