1 Reply Latest reply: Nov 27, 2012 2:13 PM by varjak paw
tardisgal17 Level 1 Level 1 (0 points)

How do I request a refund for an in app purchase? I click on report a problem and it takes me to the support home page instead of giving me the option to report a problem.

  • varjak paw Level 10 Level 10 (169,815 points)

    You probably cannot get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:

     

    http://www.apple.com/support/itunes/contact.html

     

    It's possible they'll make an exception for you.

     

    Good luck.

     

     

     

    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.