HT1808: If you can't update or restore your iOS deviceLearn about If you can't update or restore your iOS device
HT1808 After forcing iPad into recovery mode and choosing Restore, restore fails and returns a 1600 error. What is my next step? Can you force a restore?
Currently Being ModeratedHT1808 Re: After forcing iPad into recovery mode and choosing Restore, restore fails and returns a 1600 error. What is my next step? Can you force a restore?Nov 27, 2012 6:27 PM (in response to maparrott)
iPad: Basic troubleshooting
Update and restore alert messages on iPhone, iPad, and iPod touch
iOS: Resolving update and restore alert messages
iPad: Unable to update or restore
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
- Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
- Restore and wait for the error.
- When prompted, click OK.
- Close and reopen iTunes while the device remains connected.
- The device should now be recognized in Recovery Mode again.
- Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Message was edited by: Texas Mac Man
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