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please contact itunes support to complete this transaction

hi this is my first time to ask help... so

how can I solve this..when I purchased one of game, and I want there to buy they new story and when I download it they said

"please contact itunes support to complete this transaction"


how can I solve that???


by the way I use ipod 4s and its update in iOs 6.0.1

iPhone 4S, iOS 6.0.1

Posted on Nov 27, 2012 4:40 PM

Reply
11 replies

Jan 1, 2013 6:15 AM in response to xxren12xx

I was able to get around this error, after I realized the birthday year was making the user I was helping less than 18 years old. It is a requirement to be at least 18, at least in the account. appleid.apple.com


Also for iMessage and FaceTime Activation errors, make sure you walk through the iTunes store sign up, on the IOS device. Once signed up you can change the itunes store logon back to another logon.

Settings -> iTunes & App Stores

please contact itunes support to complete this transaction

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