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FaceTime: version of OS X is too new to install

Want to download Facetime but get the error "FaceTime can't be installed on [my computer] because the version of OS X is too new". I have 10.8.2


What can I do?

MacBook Pro, OS X Mountain Lion (10.8.2)

Posted on Nov 27, 2012 8:16 PM

6 replies

Sep 6, 2018 1:04 AM in response to wuzradioman

It wouldn't update to the latet version (same reason) so I delete it thinking I could go to the appstore (like every other app) and download it again. Won't let me install though.

Nov 27, 2012 9:04 PM in response to Community User

chdbco,


Unfortunately, I believe to get Facetime back, you'd need to reinstall Mountain Lion. From what I've been hearing, Mountain Lion seems to have some conflicts with some FaceTime users.

Perhaps, you may want to just consider going with a video chat system such as Skype, since reinstalling10.8 may be a bit of work, and you may wind up with the same problem.

Jan 4, 2013 4:16 PM in response to Community User

I have been getting this message for awhile and finally decided to find out why. When I researched the version in the app store I found it is version 1.0.2 updated March 2011. The version I am using with mountain lion 10.8.2 is version 2.0 . So I think that the version we have from mountain lion is newer and we don't need or want to update it even tough the appstore thinks we should. So I am sure glad I didn't go through the trouble of reinstalling mountain Lion or worse using some terminal command which would have removed the version I have which works fine.

FaceTime: version of OS X is too new to install

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