11 Replies Latest reply: Nov 28, 2012 7:06 AM by tonefox
Sir Sidney Herbert Level 1 Level 1

My iPad needs recharging. I plug in the charge cable in what I think is the recharging slot. I cannot find anything in any of the literature or on the website that identifies the charging slot but the plug seems to fit! But it won't charge.


iPad, iOS 6
Solved by JimHdk on Nov 28, 2012 6:32 AM Solved

You attach the lightning connector to the port next to the Home button. The USB side of the cable is connected to the charger which is plugged into the mains outlet.

 

If the iPad is charging the battery icon will have a lightning bolt showing in the center of the icon.

Reply by j0hnerz on Nov 28, 2012 6:46 AM Helpful

Ther does seem to be  quite a lot of comments about this issue

It seems the charger is a little slow and takes upto 4 hours to charge

 

closing all apps and leave the  ipod in standby seems to off the best charging experience

 

I hope the Photo helps 

 

In my view apple should have included a better charger for the price, the new 12w adaptor will reduce the charge time and resolve you problem, however its about $15

 

http://store.apple.com/uk/product/MD836B/A/apple-12w-usb-power-adapter?fnode=3c# overview

 

chargeipadmini.jpg

All replies

  • tonefox Level 6 Level 6

    The User Guide is available at http://support.apple.com/manuals/ or downloadable from iTunes as an iBook.

  • j0hnerz Level 1 Level 1

    OK

     

    when you connect the cable to the IPad and then the other end into the charge connector - do you see an icon on the top left of the screen?

     

    What does it indicate?

     

    Are you trying to charge via a PC?Mac or the mains?

     

    Of course

     

    The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.

     

    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.

  • Sir Sidney Herbert Level 1 Level 1

    The icon in the top left indicates the state of the wireless connection. In the top RH corner it shows a batter and the level of the charge which is also indicated by 15%. It is connected via the mains. I have no reason to suspect the connection as I cahrge my telephone via the same mains connection. I am still mystified as to where I should actually attach the power cable to the iPad (it's a mini by the way). I know it may seem awfully obvious but the comfort of confirmation would be much appreciated.

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    You plug it into the bottom edge of the iPad, in the same place, and with the same cable, as you use to connect it to your computer.

  • JimHdk Level 7 Level 7

    You attach the lightning connector to the port next to the Home button. The USB side of the cable is connected to the charger which is plugged into the mains outlet.

     

    If the iPad is charging the battery icon will have a lightning bolt showing in the center of the icon.

  • Sir Sidney Herbert Level 1 Level 1

    Thank you. Have done that and nothing is happening. I think I need to take it back to the shop. Thank you for your help.

  • King_Penguin Level 10 Level 10
    expertise.itunes
    iTunes

    Have you tried a reset to see if it charges after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • j0hnerz Level 1 Level 1

    Ther does seem to be  quite a lot of comments about this issue

    It seems the charger is a little slow and takes upto 4 hours to charge

     

    closing all apps and leave the  ipod in standby seems to off the best charging experience

     

    I hope the Photo helps 

     

    In my view apple should have included a better charger for the price, the new 12w adaptor will reduce the charge time and resolve you problem, however its about $15

     

    http://store.apple.com/uk/product/MD836B/A/apple-12w-usb-power-adapter?fnode=3c# overview

     

    chargeipadmini.jpg

  • Sir Sidney Herbert Level 1 Level 1

    Thank you that is most helpful from what I presume are our American cousins. Can I also say how flattered we are that such homage is paid to a Brit in the the use of the Apple Logo despite the desperate circumstances it records. I must confess I searched a little deeper and did find the reference to the charging point. I am a little lost why it is called the lightning connector rather than say cahrging connection/point whatever but then I am only a Brit!

  • paulcb Level 6 Level 6

    That port (connection) is used for much more than just charging.  It's also used for data transfer.

  • tonefox Level 6 Level 6

    These forums are for Apple users world-wide.  The connector is not just a charging connector, but the connector for USB connections to your computer, docks and any other accessories which are or will become available.  "Only a Brit?"