cannot connect with appstore?
I cannot connect with appstore, get a message that i need an internet connection, though internet is OK
iMac, OS X Mountain Lion (10.8.1)
Has it ever worked?
25 replies
Yes it just stoppad working at some point
Select ▹ System Preferences ▹ Network. If the preference pane is locked, click the lock icon in the lower left corner and enter your password to unlock it. Then click the Advanced button and select the Proxies tab. If any proxy options are selected, deselect them. You don’t need to change the bypass or FTP settings. Click OK and then Apply. Test.
Sorry, problem is still there.
Is your Internet connection wired or wireless? Can you access the Internet in other applications, such as web browsers?
Wireless connection, I can access internet in other applications as well as in other units, where I can also access appstore
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar. Try the action that you're having trouble with again. Post any messages that appear in the Console window – the text, please, not a screenshot.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into a message.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Message when AppStore was launched:
2012-11-29 09:41:44,000 kernel[0]: process 395 set trusted
2012-11-29 09:41:54,000 kernel[0]: revoking trust for process 395
Is it possible for you to connect to your router with an Ethernet cable?
Yes, I tried, but no connection to AppStore
Please read this whole message before doing anything.
This procedure is a diagnostic
test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
- Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
- When you see the gray Apple logo, release the shift key.
- If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
I'm curious, were you at least able to connect to the iTunes store?
iTunes store is no problrm.
Tried safe mode, no connection to appstore still. Other connections working, iTunes store included.
Back up all data.
Quit the App Store if it's running.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Triple-click the line below to select it, then drag or copy the text — do not type it — into the Terminal window and press return:
defaults write com.apple.appstore ShowDebugMenu -bool true
Launch the App Store. From the Debug menu, select Log Headers and Debug Logging Level 1. Quit.
Launch the Console application in the same way you launched Terminal. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Click the Clear Display icon in the toolbar.
Launch the App Store again. Post any messages that appear in the Console window within the next 20 seconds – the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
To disable debugging, quit the App Store. In the Terminal window, enter the following command in the same way as before (no typing):
defaults delete com.apple.appstore ShowDebugMenu
You can then quit Terminal and Console.
cannot connect with appstore?