2 Replies Latest reply: Nov 28, 2012 8:48 AM by Brown line
Brown line Level 1 Level 1 (0 points)

I just bought my brand new iPad mini and I don't have a computer.  I plug it into to the wall and it won't charge.  What am I doing wrong?

  • Phil0124 Level 6 Level 6 (15,820 points)

    Probably nothing.  It could be a faulty charger. There's been several reports of those.

     

    Try different outlets, and make sure the battery icon on the top right of screen has a lightning bolt through it.

     

    If it still won't charge  take it back to the Store and ask that they test the charger there. The warranty should cover a replacement.

  • Brown line Level 1 Level 1 (0 points)

    Thanks very much. I just made an appointment with the Genius Bar.