iphone software download error message

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Level 1

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iphone software download error message

When trying to download the latest iphone software I get the error message 'There was a problem downloading the software. The network connection is timed out.' Can anyone help with how to deal with this please ?

iPhone 3GS (8GB), Windows 2000

Posted on Nov 28, 2012 9:39 AM

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Answer 1

AnaMusic

Level 9

57,562 points

Nov 28, 2012 9:42 AM in response to scarty1

On your windows computer...

Temporarily disable your firewall and antivirus software and try again...

See here for Connection Issues

http://support.apple.com/kb/TS1379

From Here

http://www.apple.com/support/itunes/troubleshooting/

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