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I cant update from ios4 to ios6

When i back my ipod up on my computer it keeps saying there was an error.


I tried three times then deleted half the apps and photos from my ipod.


I then tried twice more and the same thing happened again

iPod touch, iOS 4.3.2, Ipod 4

Posted on Nov 28, 2012 1:56 PM

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Posted on Nov 28, 2012 1:57 PM

Try:

iOS: Troubleshooting backup issues in iTunes

6 replies

Nov 28, 2012 2:17 PM in response to abananaxx

Upgrading iOS

1. How to update your iPhone, iPad, or iPod Touch

2. iPhone Support

3. iPod Touch Support

4. iPad Support


a. Updating Your iOS to Version 6.0.x from iOS 5


Tap Settings > General > Software Update


If an update is available there will be an active Update button. If you are current,

then you will see a gray screen with a message saying your are up to date.


b. If you are still using iOS 4 Updating your device to iOS 5 or later.


c. Resolving update problems


1. iOS - Unable to update or restore

2. iOS- Resolving update and restore alert messages


Nov 28, 2012 2:40 PM in response to abananaxx

From Apples article:


These errors are typically resolved by performing one or more of the steps listed below:


  1. Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
  2. Put a USB 2.0 hub between the device and the computer.
  3. Try a different USB 30-pin dock-connector cable.
  4. Eliminate third-party security software conflicts.
  5. There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
  6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
  7. Try to restore from another known-good computer and network.

I cant update from ios4 to ios6

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