HT203543: If Find My Mac is dimmed and you see 'Recovery system update required'

Learn about If Find My Mac is dimmed and you see 'Recovery system update required'
couet
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Q: Dimmed "Find my Mac" with Mountain Lion

I have Mountain Lion.

I get the same dimmed "Find my Mac", but instead of "Update" I have a "More" button.

When I press it, it tells me that "Find my Mac needs a recovery partition".

The recipe given here doesn't work because I have Mountain Lion.

What should I do ?

iMac, OS X Mountain Lion (10.8.2)

Posted on Nov 28, 2012 3:02 PM

by couet,Solvedanswer
couet couet
Level 1 (0 points)
A:

Solution found. It was enough to reinstall Mountain Lion from the Recovery HD (which was working).

Posted on Nov 29, 2012 9:08 PM

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couet

Q: Dimmed "Find my Mac" with Mountain Lion

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  • Helpful answers

  • by Kappy,

    Kappy Kappy Nov 28, 2012 3:07 PM in response to couet
    Level 10 (270,428 points)
    Desktops
    Nov 28, 2012 3:07 PM in response to couet

    You need to create a Recovery HD. Was one not created when you installed Lion or Mountain Lion for the first time? Are you able to do this:

     

    Boot to the Recovery HD:


     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.


  • by couet,

    couet couet Nov 28, 2012 10:50 PM in response to Kappy
    Level 1 (0 points)
    Nov 28, 2012 10:50 PM in response to Kappy

    Thanks for your fast reply. Let me just tell the full story. My IMac was eligible for a seagat 1TB disk replacement. Apple did it an reinstall mountain lion, as it was before. I then recuparated my data from the Time Machine. All went fine. I see that the "Recovery HD" was created.

     

    But looking around I found that dimmed "Find my Mac". Here is the picture I get exactly (after having press "More" next to "Find my Mac").

    img1.png

    Yes I can reboot the from the recovery HD. I then followed the procedure described here:

    http://support.apple.com/kb/TS4065?viewlocale=en_US&locale=en_US

     

    All the step are ok but the last one: On step 5 I downloaded what is suggested ie:

    http://support.apple.com/kb/DL1464

     

    But the installation of this dmg failed with:

     

    img2.png

    Many thanks in advance for any additionnal help

  • by Kappy,

    Kappy Kappy Nov 29, 2012 8:48 AM in response to couet
    Level 10 (270,428 points)
    Desktops
    Nov 29, 2012 8:48 AM in response to couet

    It failed because it does not apply to Mountain Lion.

  • by couet,

    couet couet Nov 29, 2012 11:19 AM in response to Kappy
    Level 1 (0 points)
    Nov 29, 2012 11:19 AM in response to Kappy

    Yes, I know how to read error messages !

    So what ?

    That all the help I can get ?

    Just a repetition of what I could read ?

  • by Kappy,

    Kappy Kappy Nov 29, 2012 11:30 AM in response to couet
    Level 10 (270,428 points)
    Desktops
    Nov 29, 2012 11:30 AM in response to couet

    You asked, so obviously you can't read an error message very well. You cannot install that update because it will not work with Mountain Lion. What more do you need? You apparently have no Recovery HD or the one you have is damaged.

     

    Good luck with your problem. I don't work with rude people.

  • by couet,

    couet couet Nov 29, 2012 12:51 PM in response to Kappy
    Level 1 (0 points)
    Nov 29, 2012 12:51 PM in response to Kappy

    I think you did not read what is my initial problem. I take the time to send 2 screen shoots which clearly explain what Is my problem about.

     

    1) first screen shot shows that "Find my Mac" in the "Icloud preferences" cannot be turn on. And this is my primarlly question !

     

    2) The error message is about the recovery HD. I have tested the Recovery HD the way you suggested (even before you suggested it). And this Recovery HD is fine.

     

    3) I found a recipe on the the web which seems to be my problem. I followed it and end up with the 2nd screen shot, telling the version issue.

     

    what I mean is that I know it is a version issue. that what the message says. I was hopein this forum could give me a answer to my primary problem ...

     

    It seems not ...

    I will find by myself

  • by couet,Solvedanswer

    couet couet Nov 29, 2012 9:08 PM in response to couet
    Level 1 (0 points)
    Nov 29, 2012 9:08 PM in response to couet

    Solution found. It was enough to reinstall Mountain Lion from the Recovery HD (which was working).