I dropped my ipod about a month ago and it worked that same day until the next day. I charge my ipod and the only thing that comes out is the apple logo and thw black screen in the background. I've tried the different pressing buttons and it still wont seem to work. The farthest i can go it where it's just about to update and restore, but then itunes says it fails. HELP pleaseeeee
iPod touch, iOS 6.0.1
You said "but then itunes says it fails.". What is the exact woerding of the error mnessage?
You need to restore the iPod.
It says "Ipod could not be restored" "An unknown error occured (1602).
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Did all these steps and still doesnt work.
Did you try on another computer?
Last, make an appointment at the Genius Bar of an Apple store.
Ipod touch 4thG wont leave apple logo screen.
